Managed IT & Monitoring

Ongoing support, monitoring, updates and backups so your technology keeps running and problems get fixed before anyone notices.

Site healthAll goodFirewallOnlineCore switchOnlineWi-Fi (24 APs)OnlineFile serverOnlineBackupsOnlineInternet (WAN 2)FailoverUptime, last 30 daysRecent alertsWAN 1 down, failed over to WAN 2Firmware updated on 24 APsNightly backup completed

What's included

Everything we handle as part of managed it & monitoring, scoped to your space and goals.

Remote monitoring

Automated alerts around the clock for your network, servers and internet connections.

Help desk

Support for your staff by phone, email and remote session.

Patching & updates

Operating systems, firmware and software kept current and secure.

Backup management

Backups monitored daily and restores tested regularly.

Security

Endpoint protection, MFA and regular access reviews.

Vendor & ISP management

We deal with internet providers and vendors so you don't have to.

  • Remote monitoring
  • Patch management
  • MFA
  • Endpoint security
  • Uptime alerts
  • Cloud management

Why it matters

What you get when it's designed and installed right.

Fewer surprises

Problems get caught early, often before anyone notices.

One point of contact

One team that knows your systems end to end.

Predictable costs

Plans scoped to what you have, with no guesswork.

How we build it

Every location is managed from one cloud dashboard and linked by encrypted tunnels, with automatic failover when a connection drops. Policies, updates and alerts are consistent across sites. More on this architecture →

Cloud managementConfig, alerts, monitoringHeadquartersPhiladelphia, PAFirewall HACore stack40 APsServersBranch officeSite-to-site VPNFirewallPoE switch8 APsCamerasWorship campusAV + guest networkFirewallAV switchDante, NDIGuest Wi-FiDashed lines: encrypted tunnels to the cloud controller. Solid lines: site-to-site VPN.

Frequently asked questions

Common questions about managed it & monitoring.

What does managed IT include?

Monitoring, updates, backups, security and help desk support for your network, devices and servers, tailored to what you have.

Can you manage equipment someone else installed?

Yes. We start with an assessment and documentation, then take over management.

Do you support multiple locations?

Yes. We manage multi-site networks centrally through cloud-managed platforms.

Let's talk about your project.

Book a consultation and we'll scope it together.